How to Link Case Benefits: The easy way for Californians to apply for and renew food, medical, and cash assistance benefits.
After logging into your BenefitsCal account, under the “Things to Do” section, click the Link a Case button. The system will then ask for some information to identify your case. Before doing so, please determine that you are the primary applicant for your case.
In this article, we have explained how to link your BenefitsCal account to your case, and it’s simple. let’s check the steps below.
Benefitscal link case
If you are the primary applicant, you must enter your date of birth, zip code, county, and case number. This information is required. If you have more than one case, you must enter this information for only one of the cases in which you are the primary applicant.
To confirm that you are linking your case, you will be sent a verification link. You will receive the link in your given email or as a text message to your phone number. This may be different than the email and phone number you use to log in to your BenefitsCal account.
If an email or phone number is not found for the case information you filed, you will see the following message.
To continue linking your case, contact your county office to associate your email and/or mobile phone number with your case. Then, you can try linking your case again.
Here, you will be asked to select where we would like to receive the verification link. You can choose to have the link emailed to you or sent to your phone as a text message.
So, Here is the process to linking benefitscal cases step by step.
Benefitscal how to link case
How to Link Case to Benefitscal?
Follow the steps to link Case To Benefitscal.
- Visit the official Benefitscal website at Benefitscal.com.
- Login to your account using your Login credentials such as Username and Password.
- From the Customer Dashboard, In the “Things to do” section.
- Select the Link to the Existing case, and click on “Link a Case“.
- Enter the Date of Birth, Zip Code, County, and Case Number. and go to Next.
- After that, you will see a pop for Successfully submitting.
- If the information matches a case, the account will automatically be linked.
- Go to the dashboard to view your case information.
- The linked case will appear on the right side of the dashboard screen.
- If the information entered does not exactly match, a case ticket will be created for a caseworker to review the request.
- This can take a few days to process. Check back with BenefitsCal in a few days to confirm.
- The case has been linked, or call your county for assistance.
Benefitscal Can’t Link Case
Benefitscal cannot link case messages displayed due to Case ID Mismatch, Incorrect Case Type, System Errors or Technical Difficulties, and incorrect information. Contact your county office or customer service to fix this problem.
Benefitscal Not Showing Case
When you link your case, you may see BenefitsCal not showing case. It may be that the case is pending or under review or the BenefitsCal case linking process failed due to incorrect details. For this case, you should talk to BenefitsCal customer service (844-859-2100) and visit the County office.
For more information, you can visit the BenefitsCal website.
